If push comes to shove, you lose in the perception game

If push comes to shove, you lose in the perception game

A malfunction in your hardware or software due to transient noise creates the perception for the customer they have chosen the wrong company. There are three main types of effects that transients have on your electronic equipment: Disruptive effects: The energy source for the transients can act on the data output lines that integrate an…

Frustrated with POS Systems

What is a profit-measured service manager to do?

“No problem found service calls from random “C” code calls due to late afternoon low level electric power are a huge waste of time, effort and money.  Identifying and alleviating subtle power issues can be the answer to many costly “no problem found” service calls.” First thing, take power related issues out of the servicing equation.…

Products with computer-grade filtering

What’s Inside the Box?

“Strength lies in differences, not in similarities” – Stephen Covey How often do you review your power protection products?  Do you know its “let-through” capability?  Can you be sure it is the right product for the newest digital equipment? Power protection products can be labeled alike, even look alike, have similar characteristics and abilities. But to understand…

Frustrated Cashier

Electrical Problem-Solving Made Easy

“Well, if it can be thought, it can be done, a problem can be overcome” – E.A. Bucchianeri That’s Smart Power Systems. We’ve innovated technology that provides the end user, and the dealer supporting electronic systems, with the highest level of protection for uncertain power conditions. Thereby, minimizing the failure of electronic components, which will…

The “When” Question Answered

“The Calaveras County Sheriff’s Office suffered an estimated $70,000 in damages Aug. 31, when a surge fried nine work stations, fire alarms, office equipment, electronic surveillance equipment, electric door locks and other devices. The surge followed a power failure…”   – The Union Democrat, Sonora, CA “Where” and “when” are two of the questions in discussing the destructive nature…

Ritty's Incorruptible Cashier

James Ritty and the “Incorruptible Cashier”

Since the first mechanical cash registers patented by James Ritty in 1883 to stop theft by his employees, to the addition of electric motors in 1906, the ECR business successfully incorporated machinery to enhance its ability. Following the announcement of the fully transistorized business computer in 1957, rapid technology changes were meeting with adverse electrical reactions. Then, with the advent of the…

Who's at fault?

Who’s at Fault?

An equipment malfunction creates the perception of hardware or software failure because that is what the customer sees.  This impacts people’s judgment of you and your products. What is not visible, and more commonly the cause, are power related problems.  These types of issues can be intermittent and undetectable, except when causing an electronic device to malfunction.  Don’t put…