The UPS does not perform expected run time
1) Possible Cause: Battery power is drained.
1) Possible Solution: Re-charge the battery for at least 24 hours.
2) Possible Cause: Battery is old
2) Possible Solution: Replace battery
An Unmatched Power Supply
When you try to work in a poor power environment, it is no surprise that you find yourself frustrated and stressed trying to figure out what to do. You know you need clean power to operate your equipment, but what are you supposed to use? Cleaning your power source is often easier said than done, except when you use DSS Rack/Tower UPS from Smart Power Systems.
Smart Power Systems offers a unique, uninterruptible power supply that provides an unmatched level of power and protection to your servers. With our DDS-RT-TBF, you are able to get the correct amount of power no matter the environment in which you are working. This UPS system is the first of its kind, offering you a power source through a Transformer-Based Filter, and giving you the functionality of an electric power conditioner. Besides its backup voltage capabilities, this DDS-RT-TBF also works to eliminate the disruptive line noise at the lowest let-through levels.
As an interactive LCD interface, this UPS system gives its users access to useful information regarding its operating mode, detailed site-power data, and a variety of different setup and configuration options including a power off emergency interface and replaceable batteries. Using our highly advanced UPSwing™ software, you are able to proactively monitor your entire operating system, making your power protection simple.
Gain the power you need and the protection you desire. Your business is safe with Smart Power Systems. Contact us today regarding your DDS-RT-TBF system or with any questions that you may have.
Features
• (EPO) Electronic Power Off functionality
• Electronic Power Conditioning (TBF™)
• 2U line interactive pure sine wave topology
• 0.9 Power Factor
• Automatic Voltage Regulation (AVR) corrects brownouts and over voltages
• Two independently switchable output load banks with an option for a third
• LCD interface will support a number of advanced user setup and operating preferences
• Communications support via USB, RS-232, intelligent port for optional SNMP card interface
• UPSwing real time testing of battery’s, runtime, load level and utility power conditions
• External Batter Module (EBM) for extended run time without interrupting operations
• HID-compliant USB port enables the port management capabilities of Windows and Mac operating systems
Specifications
DSS1500RT-TBF
Maximum output power capacity: 1500VA/1350W
Nominal output voltage(s) supported: 120V
Battery – half load runtime (min): 9 min. (750W)
Spike transient let-through voltage (Common Mode): <0.5V
Spike transient let-through voltage (Normal Mode): <10V
Communications interface: USB (HID enabled); DB9 Serial;
EPO (emergency power off) Slot for SNMP/Web interface
UPS output receptacles: 8×5-15R outlet(s)
UPS input connection type: 5-15P
UPS power module weight (lbs.): 41.88
UPS dimensions (DHW/in): 17.24 x 3.40 x 17.16
UPS shipping dimensions (DHW/in): 21.25 x 8.75 x 21.12
Connected Equipment Protection Policy: $25,000
DSS2200RT-TBF
Maximum output power capacity: 2200VA/1920W
Nominal output voltage(s) supported: 120V
Battery – half load runtime (min): 10 min. (960W)
Spike transient let-through voltage (Common Mode): <0.5V
Spike transient let-through voltage (Normal Mode): <10V
Communications interface: USB (HID enabled); DB9 Serial;
EPO (emergency power off) Slot for SNMP/Web interface
UPS output receptacles: 6×5-15R outlet(s) + 2×5-20R outlet(s)
UPS input connection type: 5-20P
UPS power module weight (lbs.): 47.39
UPS dimensions (DHW/in): 17.24 x 3.40 x 17.16
UPS shipping dimensions (DHW/in): 21.25 x 8.75 x 21.12
Connected Equipment Protection Policy: $25,000
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Software Included
For Windows ME / XP/ Vista / 7 / 10 / Windows 2000 / 2003 / NT / Server 2008. Smart Power Systems provides comprehensive power management software solutions for standalone or networked computers including SNMP support. Our power management software enables users to manage and monitor power quality and usage network wide through a single dashboard interface. Click here to download.
Connected Equipment Protection Policy
At Smart Power Systems, we stand behind the quality and reliability of our power protection products. That is why we offer comprehensive $25,000 Connected Equipment Protection Policy. If the Smart Power Systems equipment fails and this failure allows a surge to pass through and damage the connected equipment, Smart Power Systems will pay for the repair or replacement of the connected equipment in accordance to our Connected Equipment Protection Policy. Click here for additional details on our Connected Equipment Protection Policy.
troubleshooting
The UPS can’t be turned on when power switch is pressed
1) Possible Cause: Internal fuse may be broken
1) Possible Solution: Please contact your local dealer
2) Possible cause: The battery is worn out
2) Solution: Contact technical support
3) Possible cause: Mechanical problem.
3) Solution: Contact technical support
UPS is on and no power to load
Possible Cause: No power on LS1 and LS2 output receptacle
Possible Solution: Check if the LS1 and LS2 are set up from “001 to 000”.
Outlets do not provide power to equipment
1) Possible cause: Circuit breaker is tripped due to overload turning it off and on.
1) Solution: Turn the UPS off and unplug at least one piece of connected equipment. Unplug the power cord of the UPS then press the circuit breaker button.
2) Possible cause: Batteries are discharged.
2) Solution: Allow the unit to recharge for at least 4 hours.
3) Possible cause: Unit has been damaged by a surge or spike.
3) Solution: Contact technical support.
4) Possible cause: Power cord is loose.
4) Solution: Reconnect the power cord.
UPSwing is inactive
1) Possible cause: The USB cable is not connected.
1) Solution: Connect the USB cable to the UPS unit and to the back of the computer. You must use the cable that came with the unit.
2) Possible cause: The unit is not providing battery power
2) Solution: Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit.
Continuously beeps and display turns to red
Possible Cause: The UPS failed
Possible Solution: Please contact your local dealer
Beeps every 4 seconds
Possible Cause: The UPS is on battery mode
Possible Solution: Check the input voltage
Beeps every second and “bATL” on screen
Possible Cause: The battery voltage is low
Possible Solution: Save your work and turn off your equipment
Beeps every second and “OVLD” on screen
Possible Cause: Output overload
Possible Solution: Check load level indicator and remove extra loads
Continuous beep and red display
Possible Cause: The UPS failed
Possible Solution: Please contact your local dealer