An equipment malfunction creates the perception of hardware or software failure because that is what the customer sees. This impacts people’s judgment of you and your products.
What is not visible, and more commonly the cause, are power related problems. These types of issues can be intermittent and undetectable, except when causing an electronic device to malfunction. Don’t put the reputation of your company, products and service staff on the line by plugging directly into your customer’s AC power.
Recommend quality power protection equipment specifically designed to the needs of micro-processor based equipment and peripheral products. Common surge protection devices (SPD) and off the shelf UPS’ from a big box store offers minimal protection against a destructive lightning strike and do very little to enhance everyday performance because they are not designed to stop low voltage transient spikes.
Protection equipment should follow the Semiconductor Industry recommendation, that, “in order for our products to work as intended,” N-G noise should be limited to 0.5V and H-N voltage to less than 10V.
Furthermore, it is instructed that proper testing be used as defined by NEMA, and standards developed by the Institute of Electrical & Electronic engineers (IEEE) to measure the ability of products to absorb spikes and surges to the suggested level.
Don’t be misled by joule ratings and attenuation specs, neither offer “let-through” voltage results, which truly identify quality power protection products that work for and support you, and reinforces your customers’ decision to do business with you and their favorable perception of your company and products.
Give us a call for immediate assistance – 800-882-8285